Features to consider when developing an Uber-like Taxi app in the United States

On-demand industry model has revamped the business all over the world. Because of the improving technology, booking apps mushrooming everywhere. Take the example of Taxi booking apps, you can find hundreds of apps in the app store. To stay ahead of the competition & to be the market leader in the Taxi booking app industry, it is important to offer more value along with quality service to the end users.

To develop the uber like taxi app, one should understand the customer requirements and needs and drivers as well. Uber like taxi app development involves more budget, effort, and time.

Let us see about the set of features to be considered to develop the Uber-like taxi app

Features to consider when developing an Uber-like Taxi app in the United States

User Registration and Authentication

Uber clone app should allow users to create accounts and authenticate themselves through email, phone numbers, or social media accounts. User authorization enables making the legit online payments and it also helps to store the passenger’s information and travel history.

Driver Management & track earnings

Creating a separate interface for the driver registration and approval process, including verification of driving licenses, background checks, and vehicle documents. Provide a driver dashboard to manage ride requests, tools for accepting & rejecting ride requests, and track earnings. Uber clone app can have integration with QuickBooks software to check all the payments made by the drivers in toll and gas stations. Fuel finder integration also helps drivers to find the nearest gas station along with fuel prices.

Ride Booking & Multiple drops off

Uber like taxi booking app development should have the feature of enabling users to book rides by specifying the pickup and drop-off locations, choosing the type of vehicle & additional requirements like wheelchair accessibility and extra seats. It must provide a user-friendly interface for a better user experience. What if the user books a trip with multiple drop points? Better have an add-on feature for enabling users to pick up the various multiple drop-off locations which facilitates driving.

 

Provide options for different types of vehicles, such as standard cars, SUVs, or luxury vehicles. Maintain a ride history for users & drivers, allowing them to access past rides, review receipts, and export trip details if needed. It helps both to check the details of the trip and the history of the journey. Uber clone app must include the feature of booking for someone else.

Real-time Tracking

Another feature to be added in the uber like taxi apps is incorporating GPS technology to track the driver's location and provide real-time updates to users about the driver's estimated time of arrival. Integrate with reliable mapping and navigation services like Google Maps or Apple Maps to ensure accurate pickup and drop-off locations and optimal route suggestions. With the usage of Google Maps, drivers can navigate all the roads & lanes without the support of anyone to reach the customer point.

Built-in Fare Calculation

Creating an in-built fare calculator in the Uber-like taxi apps can gain higher satisfaction and more good reviews from customers & in the app store as well. Implement a fare calculation mechanism based on factors like distance, time, and surge pricing during peak hours. Display fare estimates before confirming the ride.

Payment Integration in uber clone apps

In apps, payment is one of the key features of the Uber clone app development. In-app payments make transactions go very smoothly and fast. In-app payment systems to facilitate cashless transactions. Integrate multiple payment options, cash, and net banking, including credit/debit cards, and digital wallets (such as Apple Pay or Google Pay) which lead to better customer experience.

Ratings and Reviews

A successful Uber clone app must have a feature of allowing users to rate drivers, cars, routes & drivers’ behavior to improve the operations and provide feedback on their experience after each ride. It helps maintain service quality and ensures accountability.

Customer Support &notifications

Uber clone app development must include a contact channel to reach out to customers when they need support or assistance. These apps should offer in-app customer support channels, sending push notifications, in-app alerts, chat, or a helpline, to address user queries, complaints, or emergencies. Sending timely notifications to users regarding ride confirmations, driver arrivals, and important updates such as delays or changes in pickup locations.

Multi-platform Support

Develop the Uber clone app for both iOS and Android platforms to reach a wider user base.

Localization and Multi-language Support: Provide localization features to support different regions within the United States. Also, consider offering multi-language support to accommodate diverse user preferences.

Safety measures: Another main feature of Uber clone apps is the safety measures such as an emergency button to contact authorities, an option to share ride status details with friends or family, and driver identification features like displaying driver name, photos, vehicle information, location and estimated time of reach which assures them that you have a safe trip.

Promo Codes and Referral Programs: Implement promotional campaigns, discount codes, and referral programs to incentivize users and attract new customers.

Analytics and Reporting 

To streamline the uber like taxi apps, it is important to get data and analyze it. Collect and analyze data related to ride requests, cancellations, driver performance, and user feedback. Generate reports and insights to improve the overall app experience, where you need improvement and optimize operations. Data-packed decisions only can deliver high-quality services for Uber clone apps.

Closing thoughts

Hope this article makes you understand important features to keep in mind while developing uber like taxi apps. Adding some more points here, the Uber clone app must have a simple effective UI that provides benefits for the passenger and drivers as well. It should offer high security for payment transactions and user data. Uber clone apps should be working at high speed to deliver customer searches and results on time.